Every Juan must have a prepaid memorial service
What will the buyer of a chapel (funeral) memorial service value in the package he buys? The casket, or more.
What do we sell?
We sell memorialization: that the loved one be remembered in a special way in a special way (our main mission statement for Holy Gardens memorial park.
How is it shown at CMS?
1. Casket, price and quality (the casket counts but not all. Some funeral homes sell cheap caskets but can command premium price
2. Plus:
1. Flowers and garden themes
The number one want of customers of the bereaved is the judicious use of flowers. They will pay premium price for quality and beautiful flowers. Flowers is the best way to show love and devotion to the deceased loved ones. That is why this post took extra efforts to show special flower arrangements.
2. Extras and other amenities:
From Holy Gardens Community
Product price, features, caskets trade name
Every Juan must have a prepaid memorial service
#ChapelMemorialService; #memorialexperts, #HolyGardens, #crematorium, #funeral services
This post aims to rationalize the costs and names of our caskets, offering for chapel memorial services: prepaid (pms) memorial plan and at need.
#ChapelMemorialService; #memorialexperts, #HolyGardens, #crematorium, #funeral services
This post aims to rationalize the costs and names of our caskets, offering for chapel memorial services: prepaid (pms) memorial plan and at need.
1. Three tiers: Pre Need At Need
1. Low end - wood l5,000 and 20,000
Zinnia P15,000 P19,000
Daffodil (goldilocks?) P20,000 25,000
2. Middle market wood and metal
Wood White Rose - P30,200 38,000
Gladioli 39,500 49,000
Cattleya 48,500 60,000
Metal
Peace Lily 62,400 78,000
Carnation 89,500 112,000
Chrysanthemum 115,200 144,000
3. High end
Lotus 150,000 185,000
Gold Orchid 200,000 250,000
Saffron 300,000 375,000
Bouquet 500,000 625,000
2 Casket Matching
LT
Product SRP Casket Cost
1. Zinnia 15,000 Stucco
2, Daffodil 20,000 OMS half G
MT
Wood
1.White rose 30,200 OMS full glass
2. Gladioli 39,200 full glass wood
3. Cattleya 48,500 senior elgin
or junior full glass wood
Metal
4. Peace Lily 62,400 Jr or Senior Metal
5. Carnation 89,500 Semi Metal Flexi
6. Chrysanthemum 115,200 Metal flexi
In case of shortage, wood casket as junior or senior lizo may be used. for 4 and 5
In case of shortage, wood casket as junior or senior lizo may be used. for 4 and 5
High End
1. Lotus 150,000 Metal face to face
Jango Flexy
2. Gold orchid 200,000 Semi Bronze
Imported wood
3. Saffron 300,000 Solid SS
4. Bouquet 500,000 Solid Bronze
Casket presentations
Every Juan must have a prepaid memorial service
This is how the conversation should go when we visit a funeral home at the hour of need. Better buy prepaid service to avoid the pain: and fear
Note that most caskets are presented in funeral homes as quarter casket to save on expenses; the stocks are in the store room, or warehouses
This is how the conversation should go when we visit a funeral home at the hour of need. Better buy prepaid service to avoid the pain: and fear
Note that most caskets are presented in funeral homes as quarter casket to save on expenses; the stocks are in the store room, or warehouses
The largest casket manufacturer in US - we will stock some of them for high end customers
Every Juan must have a prepaid memorial service
Helping remove fear of death and confront destiny as we should
Helping remove fear of death and confront destiny as we should
Video Guide on Casket Selection
Every Juan must have a prepaid memorial service
Video on Guide to Casket Selection
From Holy Gardens Chapel
Video on Guide to Casket Selection
From Holy Gardens Chapel
Great flower arrangements for chapel memorial services
Every Juan must have a prepaid memorial service
Rizal Philippines
November 27, 2016
From Jorgeus Landscape
The following can be bench marked or used as inspiration for making great flower arrangement for chapel memorial services. We or the customers should just depend on the flower shops for ideas. We can be creative. Our staff must be trained to make flower arrangement. Di lang beke ang marunong nito. They too can can learn this with practice.
The best way to express love and sympathy is through flowers In the survey made, flowers is the number one desired feature of a chapel memorial service or interment. We should develop strong supply chain for flowers and arranger (and even in house talent)
Funeral flower arrangement for sympathy
This we can use for service over P100,000
Mga P5 marahil ito
Wreaths, sprays and corona
Rizal Philippines
November 27, 2016
From Jorgeus Landscape
The following can be bench marked or used as inspiration for making great flower arrangement for chapel memorial services. We or the customers should just depend on the flower shops for ideas. We can be creative. Our staff must be trained to make flower arrangement. Di lang beke ang marunong nito. They too can can learn this with practice.
The best way to express love and sympathy is through flowers In the survey made, flowers is the number one desired feature of a chapel memorial service or interment. We should develop strong supply chain for flowers and arranger (and even in house talent)
Funeral flower arrangement for sympathy
This we can use for service over P100,000
Wreaths, sprays and corona
Jorgeus themes for cms set up, to create more value and premium appearance
Every Juan must have a prepaid service plan (Prepaid Memorial Service)
I texted you yesterday PM re themes. We need 6 for the brochure lay out of CMS:
This office listed:
1. Angelic
2. Wedding
3. Party
4. Tropical gardens
5. Saints
6. Filipiniana
7. Forest or natural
This can be done in conjunction with a tentlike contraption to make it easier to put curtains and other decors (a la motif)
Critical to these are the item/flower stand which could be:
1. Roman, Greek or Corinthian inspired
2. Bamboo or wood
3. Wrought iron
If you saw the picture of Liezl Martinez wake, then you get the idea of the flower theme.
Flowers (from Indian wedding set up)
Ideas on how to make better flower and garden arrangement for our chapel memorial service
TO: Holy Gardens Pangasinan
CONFIDENTIALITY NOTICE/disclaimer: The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.
RRURAC: Read, Respond, Understand, Reflect, Apply and Check SBUS and their staff are obliged to vist the said site to comment. It is a way of having shared learning
BIDDA: BELIEVE INSPIRE DREAM DO ACHIEVE
Google.com+/HolyGardensGroup
Holy Gardens Calamba
I visited the wake of mother Ms. Mila Manaig and we discussed the possible improvements of the flower arrangement: At her service (almost 150,000) there should be fresh flowers daily, not only of repair. Her idea of excellent service is that of Ace In Calamba. The flowers are full at the bottom of casket:
We should spray insecticides to control the ants, and polish the metal of the caskets daily (to be done by the attendants)
Can we benchmark the above for P150,000 packages?
2. Let us read refer to this site and publication which we researched so hard.
I am sailing on (on a boat) (Unique casket as in Ghana)
Memory display, life love, labor, laughter (we do this for IS dont we?)
More memory display We do this, dont we?
Just taking a nap
Jorge U. Saguinsin
The Holy Gardens Group - "THE MEMORIAL EXPERTS"
Holy Gardens Plus - about sales of services as addition to the plots bought
Destiny Financial Plans Inc - about duly licensed memorial plan for sales
Griefshare - free obit posting
Holy Gardens Best - best pictures
Landscaping ideas - gorgeous landscaping ideas
CONFIDENTIALITY NOTICE/disclaimer: The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.
Google.com+/HolyGardensGroup
Sustaining Customer Service for the new businesses: memorial park, memorial chapels, crematorium and memorial plans
Every Juan must have a prepaid memorial service (PMS)
Objectives:
Subject: Maintaining and Sustaining Customer Service
Date: November 20, 2016
1. To continue serving our present and future customers
(We are entering new markets: cremation, chapel memorial services and memorial plans and we better adapt to this changing business environment before we are left out.)
To implement the definition of MARKETING: TO CONTINUOUSLY SERVE CUSTOMERS
WANTS AND NEEDS BETTER THAN COMPETITORS AT A PROFIT
2. To increase our capability to be in bigger and more sophisticated markets
3. To reduce complaints
4. To increase level of customer satisfaction and delight
5. To remind every one that this is part of our mission
Background:
We built this business on one of the pillars of Customer Service. We did not have capital as we were poor. However we leveraged on customer service every inch of the way for more than 30 years. We grew and grew because of Customer service and excellence.
However as we pass the baton, and under new management or as we assign new people who are not properly trained or oriented, this may not be given due emphasis or neglected. Failure or business shrinkage could be lurking around the corner.
It is not the money that we collect that counts, but the learning on how to build and strengthen the business. To generate revenues and get the customer judge our efforts favorably with their patronage and purchase is the thing that counts
Take note that we have external and internal customers who we must take care of
.Sellers are our internal customers and we do our best to please delight them. We can only give them titles like sales directors and managers. We encouraged and inspired them to work hard for their titles. Let us not change nor issue edict tot reverse this
Let us build and strengthen our business not weaken this and shooting ourselves in the fee.
As per our CCD we are not to quarrel nor insult nor shame our customers nor make it difficult to do business with us.
Primer: Credit Group Life Term Insurance
Every Juan must have a prepaid service plan (PSP)
Objectives:
Primer for Group Life Term Insurance
1. To help sellers and agencies become 100% knowledgeable on the insurance aspect of Destiny Memorial Plans under DFPI and Prepaid Memorial Services under Holy Gardens
2. To aid the sellers in case IC is giving exams to DFPI sellers
3. To avoid misunderstanding between customers/planholders and the company.
4. To facilitate claims, just in case
Reality:
Ill explained and ill understood ang insurance aspect. Many sellers misrepresented on the cap
Nature of insurance:
Term life insurance. The plan holder is insured every year for his life. The insurance is covers protection but has no savings aspect. The premium is so low, about P0.30/1,000 per month. As a term insurance, the coverage expires every year, every end of 12 months
Upgrade of caskets for PMS; offering P15,000 package for micro insurance
Every Juan must have a prepaid memorial service (PMS)
Matching of casket and packages
Package Pre Need Price At Need Casket cost/options Multiplier
1. White Rose 30 200 37,750 OMS full glass (May)
2. Gladioli 39,200 49,000 OMS full glass light (L)
3. Cattleya 48,500 60,625 Senior Elgin
or our best Junior Metal light
4. Peace Lily 62,400 78,000
Senior Metal full cap (M) 6,500
5. Carnation 89,500 111,875 Senior Metal flex (L)
6. Chrysanthemum 114,200 142,500 Metal face to face (L)
or Metal flexi (May)
or Metal flexi (May)
Metal (L)
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