Ppt outline for CMS

1.  What is CMS

2.  Part of Vision statement for the next five years

3.   Size of market:

     Death rate:   0.005% x 100 million population

     500,000 dead a year

4.  Dead spend:

     P50,000/per on the average

     = P25,000,000,000

5.  70% is for funeral/memorial service

     =  17.5B

6.   SPLP captured P4 billion of that pie in 2014

7.  Opportunities:

    1. SSS benefits upped benefits up to P40,000 each in 2015 depending on the contribution

     Paid out P7B in 2014

     How are we seizing this opp.

   2.   LGU Damayan of up to 12 a year

8.  Our vision

9.  Objectives:

    1.  To sell  ___________ units; to capture 70% of the memorial business

    2.  Mercy and compassion for the poor:

        free casket and service for infants below 3 mos old

        low end packages Zinnia and Daffodil

   3.  To be a one stop shop for memorialization

10  DWIFM  - rewards for the staff and sellers:

     10% com for the sellers (max)

       5% for caller

      P500 for referrer/finders

    1% of the GP for the CMO paid out monthly

    3% of the GP for the CSS paid out monthly

11.  Business model:

      PTM    low end - with Zinnia and Daffodil  the socy market

                 economy market -  White Rose, Gladioli and Cattleya   (wood)

                 D lux market          Peace Lily Carnation Chrysanthemjum

                Lux market       Lotus, Zaffron, Gold orchid, Bouquet

12.  How do we make money

      1.  servicing mortuary for Destiny (50% TF and %) and addendum

      2.  upgrading

      3.  at need  (+ 20%)

13:   Organization

        CMO

        CSS  (two shifts)   24/7

        embalmer (two shifts) driver

        on call/out source

              manang/mayda   1

             attendants (4 for every interment)  4

             flower arranger   3

14.  Strategy

       Unique interment

        Superior customer service

        Flowers

        Themes:

15.  EDS

16.  Inputs

      1.  Manpower   7

           CMO

          CSS  2 (for 24/7)

          Embalmer driver   2

          On call/outsourced

            mayda/manang -  1

            escorts/attendants -  4

     2.  Machinery:

         1.  1 Expi  2nd hand   -  P350,000

         2.  L300 or H100             700,000

         3.  Embalming equipment  -  50,000

         4.  Casket                       100,000

                 Total                   1,200,000

    3.  Money:   P30,000 revolving fund

    4.  Methods  Process Flow

7.  Throughput

    1. Call

    2.  Issuance of trip ticket

    3.  Pick up

         Use of gloves and body bags

   4.  Taking care of the remains:

         Bathing

         Embalming

         Body repairs

         Cosmetics

         Clothing and shoes

  5.  Documentation

       Prepaid:     Addendum docs

      At need:    sales contract

      For both:   death certificate

       CMS authorization with waiver especially for medico legal cases

  6.  Set up

       Chapel viewing

             1. Lighting

             2.  Curtain and themes

             3. Chairs

       Home viewing

             Above plus tents (2)   2 tables, and 48 chairs

7.   Amenities

         Funeral packs

         Water

        Flowers:  spray, corona and flower thems

8  Themes:

      Tarps for low end

      Garden for Economy

      Flowers and other themes:

           Bamboo, say Santa, Spider man (depending on the customer) sports, fiesta, party etc

9. Default services

      Free pickup within 25 km radius

      3 nights 4 days chapel viewing free for De Luxe  (charges apply thereafter)

      with family room at HGMPCMS  chapels 

             Option:   ac 

     7 nights 8 days free home viewing  (charges apply thereafter

     free water

     free flowers (types and quantity depending on service)

      Tarp  (announcement and appreciation)

      Free on line obits

      Memory board

      Memory display

      Electronic tributes on last night

      Dalaw paburol

      Balloons

      Sympathy call from 3ffb

10. Luxury amenities

   Free van

   More food

   Band

11  Home viewing:

      Mayda

      Daily check up especially for home viewing

      Flower replacement for high end

      Cleaning the casket and equipment

12.  The procession:

      Prior:  death certificate;  burial permit

      Payment of fees 2 days before

      Must:

     1.  Uniformed escort

     2.  Convoy ribbon

     3.  Gate Pass

     4.  Tip top condition and maintenance of vehicle

     5.  Hand over to memorial park ISG

13. Products: and prices

                  At Need                         Pre Need

Sozy

        Zinnia

       Daffodil

Economy:

       White Rose

        Gladioli

        Cattleya

De Luxe:(metal casket)

        Peace Lily

        Carnation

        Chrysanthemum

Luxury

        Lotus

        Zaffron

        Golden Orchid

        Bouquet

14.  Casket types

15.  Pictures of caskets and name of service

16 Coordination and savings/discounts for IS and MS duplication

      funeral pack

      obits

      tribute

      balloons

17.  Hello service

      Giving of the memory board

      Copy of the tribute if needed

      9th day or 40th visit

    

        

        :

    

  

     

Jorge  U. Saguinsin

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Holy Gardens Plus  - about sales of services as addition to the plots bought

Destiny Financial Plans Inc  - about duly licensed memorial plan for sales

Griefshare   -  free obit posting

Holy Gardens Best  - best pictures

Landscaping ideas - gorgeous landscaping ideas

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check   SBUS and their staff are obliged to vist the said site to comment.  It is a way of having shared learning

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Sales Contract

                                                                         Holy Gardens Chapel Memorial Service

Sirs:

At my request kindly provide me with the following products and services                                                      Date:

Customer:                                      Name                     CP       email

Service for:

Name                                                                  Birth date       Death Date

Location

Date of Interment

Location

__Medico Legal   __Not medico legal  __ Communicable  __Non communicable

SPECIAL REQUESTS_______________________________________________

__________________________________________________________________

PrePaid        __Zinnia  __Daffodil __    White Rose __Gladioli  __Cattleya

                  

                   __Peace Lily   __ Carnation __Chrysanthemum   Others:

                  __Lotus __Zaffron  __ Gold Orchid   __ Bouquet

Contract Number                     Fully Paid     Unpaid     Insureable

TF amount     ______________%    Net Amount Due _____________

At Need __  Package _________________ Price __________________

Free:

Additions:       

Pick up  (25 km free, in excess,, + 5,000 from 26th to 50th km; and P10/km

there after

Home viewing  +  P1,000 in excess of 7 nights;

Chapel viewing  + P2,000 for non AC chapel rooms and P3,500 for AC rooms

in excess of 3 nights

Upgrade (not to exceed P3,000 of prepaid plans

Flowers

Singer

Band

Others

TOTAL AMOUNT OF SERVICE

Less:   this DP

Balance

TERMS AND CONDITIONS

1.   Balance must be settled  2 days before the interment date

2.   The death certificate must be provided by the family ;prior to interment

3.  The service provider can not be held liable for incidents that are beyond its

control that may hinder or prevent immediate completion of interment like

typhoons, earthquake, insurrection, power interruption and the like

4. All changes in details of the interment, date and place shall be made in 

writing by the authorized representative of the family;

5. The customer shall hold the service provider, its agents, employees and assigns

 free and harmless from lawsuitthat may arise from this interment or that arising

 from misdeclaration of the data herein provided.

6.  The accounts must be settled promptly before the interment,   Should

the account be unsettled after the interment and be subject to collection or litigation

the customer agrees to shoulder litigation costs and attorneys fees which shall not

be less than P5,000. plus penalties of 4% per month compounded

7.  Venue in case of misunderstanding of this agreement shall be in MT of Angono

or RTC of Angono

Signed;

CUSTOMER/AUTHORIZED REPRESENTATIVE

____________________________________________

(Signature over complete printed name)

HGCMS

_____________________________________________

(Signature over complete printed name)

Date __________________Place ____________________

                           Witness

______________________        _______________________

Jorge  U. Saguinsin

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Holy Gardens Plus  - about sales of services as addition to the plots bought

Destiny Financial Plans Inc  - about duly licensed memorial plan for sales

Griefshare   -  free obit posting

Holy Gardens Best  - best pictures

Landscaping ideas - gorgeous landscaping ideas

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check   SBUS and their staff are obliged to vist the said site to comment.  It is a way of having shared learning

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

More PMS business with Prepaid Cremation Services

     

I just discussed with the supplier of crematorium that he owns  4 cremation machines and in partnership with several others for a total of 14.

He owns 4 in major centers of population such as Binan, Calamba, Navotas, Caloocan and La Loma.  He has in Baguio, Ilocos, Bataan, and Subic.

He is bothered by the fact that his partner have other enterprises and he needs to take over the operations and marketing to make him get his ROI.

I offered to:

1.  Fix his marketing pricing promotions and placement to up the sales

2.  Tie up with him for prepaid cremation services in those 14 location.

I noted that his pricing are quite low and with max of P10,000 only

Priorities will be Binan, Calamba, La Lomoa, Navotas, Malabon, Caloocan

Advantages :  cheaper,  beats high cost of land, land dev and stricter environmental

and pollution control by DENR

Prepaid Cremation services:

These are really in demand now.   The high cost of traditional funeral services have driven many bereaved families to seek lower cost but equally elegant services

Product

A.  Regular (Economic)

  Name                  TCP          Annual            SA           Qtrly         Monthly

   Direct Crem         28,000      5,600         2,940         1,610        560

   Crem + WR          58,000    11,600         6,090       3,045        1,160

   Crem +  WR         88,000     17,600       9,240       5,060          1,760

    ash crypt

    Explanation:

    1.  Direct cremation -   the body is delivered or picked up from house or hospital, dressed up and allowed to use a casket.  The casket is for rent and good up to max of 3 hours only.  It is an imported senior type metal casket

   2. Cremation plus funeral service  -  the price is for a viewing after cremation for which home or chapel use may be used. (max of 3 nights for chapel use and 7 night for home viewing)  The service is white rose package.

  3.  Cremation plus funeral service plus ash crypt. The ash crypt is for generic upper 2 tiers and lower tiers only The middle tiers are premium and are not available as prepaid

B.  Social packages   (Affordable)  * In tie up with municipalities and LGU

   Bone Crem          10,000     2,000           1,050       575           200     

   Assisted Price      12,000    2,400           1,260       690           240

   AP  +  6,000          18,000    3,600           1,890    1,035          360.  

Only 25% com, 5%

(five year lease  

These packages shall be offered for and with:

Holy Gardens Angono, Antipolo, Taytay, Polomolok and San Pascual

with Techwin crematorium

      

Unique themes for unforgettable chapel memorial services

Every Juan must have a prepaid memorial service



#ChapelMemorialService; #memorialexperts, #HolyGardens, #crematorium, #funeral services



For unique and memorable MEMORIAL SERVICES;   not your usual curtains, but are made of natural and indigenous materials.

                                    Bamboo theme

                                   Bamboo reed

                                        Baklad

Price List Trust Fund, Commissionable Amount, Com Schedule

Every Juan must have a prepaid memorial service


Price List Monthly Amortization, Commissionable Amount Schedule of Commissions

 Amortization:

PMS

                           TCP                 Annual            Semi Annual      Qtrly             Monthly

                                                                             5  %             15 %                 20%

Compassionate (Social)

Zinnia                15,000               3,000               1,575                   862.50           300.00

Daffodil              20,000               4,000               2,100                 1,150               400.00  

Wood (Economic)

White Rose        30,200              6,040               3,171                  1,736.50          604.00 

Gladioli              39,200              7,840               4,116                  2,254.00          784.00

Cattleya             48,500              9,700               5,092.50             2,778.75          970.00

Metal casket (classy)

Peace Lily          62,400              12,480.00      6,552.00              3,558.00           1, 248.00                

Carnation           89,500             17,900.00          9,397.50              5,146.25         1,790.00

Chrysanthemum  115,200             23,040        12,096.00                6,624.00         2,400.00

Prepaid Interment Service

Delux                 22,000            4,400.00        2,310.00                1,265.00             440.00

Lux                    25,000             5,000.00       2,625.00                ,1,437.50            500.00

  Commissionable amount and com due say for 60 months only  principal less 11.6%

               Principal                       11.6%           Net Amount        Commission (10%)     No of Months
                                                CG and VAT                             50% of MA  Max for SD

8% VAT

3.6% CGLI

35% for Sales Exec

42.5% for Sales Manager

50% for Sales Director                            

Zinnia    15,000                          1,650            13,350                 1,335.00/150                     8,84

Daffodil  20,000                         2,320            17,680                 1,768.00/200                      8.84


White Rose  30,200                   3,503.20        26,696.00                 2,696.00/300                    8.84

Gladioli        39,200                  4,547.20         34,652.80            3,465.30/392                    8,84

Cattleya        48,500                  5,626.00         42,874.00            4,287.40/485                    8.84      


Peace Lily     62,400                 7,238.40          55,161.60           5,516. 10/624                   8,84

Carnation     89,500                 10,382.00         79,118.00           7,911.80/ 895.                  8.84

Chrysanthemum  115,200        13,363.20        101,836.80        10,183.70/1,200                8.48


PIS

De Lux       22,000                   2,552.00          19,448.00          1,944.80/220                   8.84

Lux             25,000                  2,900.00          22,100.00               2,210.00/250                    8,84


For Sales Manager                45%                     .09               
                                                               Com             # MonthsZinnia                                             1,200.15/150                   8

Daffodil                                        1,591.20/200                   7.956


White rose                                    2,402.64 /300                 8.

Gladioli                                        3,118.75/392                 7.956

Cattleya                                      3,858.66/485                 7.956


Peace Lily                                    4,964.54/624                7.956

Carnation                                    7,120.62/895              7.956

Chrysanthemum                         9,165.24/1,200            7.63


PIS

De Lux                                        1,750.32/220                  7.956

Lux                                              1,989.00/250                  7.956



For sales execs                 35%                       .07                 
                                                     Com/50% MA          # of MosZinnia                                          934.50/150                     6.23

Daffodil                                    1,237.60/200                    6.188


White Rose                              1,887.20/300                     6.29

Gladioli                                    2,425.64/392                     6.18

Cattleya                                  3,001.18/485                     6.18


Peace Lily                               3,861.27/624                      6.18

Carnation                               5,538.26/895                      6.18

Chrysanthemum                    7,128/1,200                        5.94


PIS


De Lux                                     1,361.36/220                        6.18

Lux                                          1,547.00/250                         6.188                                           

                             

What do customers value at Holy Gardens Chapel Memorial Service (CMS)

Every Juan must have a prepaid memorial service


What will the buyer of a chapel (funeral) memorial service value in the package he buys?   The casket, or  more.

What do we sell?

We sell memorialization:  that the loved one be remembered in a special way in a special way (our main mission statement for Holy Gardens memorial park.

How is it shown at CMS?

1. Casket, price and quality (the casket counts but not all.  Some funeral homes sell cheap caskets but can command premium price

2.  Plus:

     1.  Flowers and garden themes

    The number one want of customers of the bereaved is the judicious use of flowers.  They will pay premium price for quality and beautiful flowers.   Flowers is the best way to show love and devotion to the deceased loved ones.   That is why this post took extra efforts to show special flower arrangements.

    2.  Extras and other amenities:

       From Holy Gardens Community

Product price, features, caskets trade name

Every Juan must have a prepaid memorial service

#ChapelMemorialService; #memorialexperts, #HolyGardens, #crematorium, #funeral services

This post aims to rationalize the costs and names of our caskets, offering for chapel memorial services:    prepaid  (pms)  memorial plan and at need.

1. Three tiers:                                Pre Need                                   At Need

     1.  Low end -   wood l5,000 and 20,000                                     

                Zinnia   P15,000                                                          P19,000

                Daffodil (goldilocks?)   P20,000                                     25,000

     2.  Middle market  wood and metal

               Wood      White Rose   -  P30,200                                 38,000

                             Gladioli              39,500                                 49,000

                             Cattleya             48,500                                 60,000

             Metal

                             Peace Lily         62,400                                  78,000

                            Carnation           89,500                                112,000

                            Chrysanthemum 115,200                              144,000

   3.  High end

                          Lotus                   150,000                             185,000

                          Gold Orchid          200,000                            250,000

                          

                          

                          Saffron                 300,000                            375,000

                           Bouquet               500,000                           625,000

2   Casket Matching 

LT

           Product        SRP                Casket             Cost          

       1.  Zinnia      15,000                  Stucco                      

       2, Daffodil     20,000               OMS half G                   

MT

Wood

       1.White rose  30,200               OMS full glass            

       2. Gladioli     39,200                full glass wood  

       3.  Cattleya   48,500               senior elgin        

                                        or junior full glass wood  

Metal

     4.  Peace Lily  62,400         Jr or Senior Metal     

     5.  Carnation   89,500         Semi Metal Flexi       

     6.  Chrysanthemum   115,200    Metal flexi        

    In case of shortage, wood casket as junior or senior lizo may be used. for 4 and 5

 High End

     1.  Lotus          150,000          Metal face to face   

                                                 Jango Flexy             

    2.  Gold orchid  200,000          Semi Bronze            

                                                 Imported wood

    3.  Saffron        300,000          Solid SS                   

    4.  Bouquet       500,000          Solid Bronze            

Casket presentations

Every Juan must have a prepaid memorial service

This is how the conversation should go when we visit a funeral home at the hour of need.  Better buy prepaid service to avoid the pain: and fear














Note that most caskets are presented in funeral homes as quarter casket to save on expenses;  the stocks are in the store room, or warehouses

The largest casket manufacturer in US - we will stock some of them for high end customers

Every Juan must have a prepaid memorial service

Helping remove fear of death and confront destiny as we should

Video Guide on Casket Selection

Every Juan must have a prepaid memorial service



Video on Guide to Casket Selection


From Holy Gardens Chapel

Great flower arrangements for chapel memorial services

Every Juan must have a prepaid memorial service

Rizal Philippines
November 27, 2016


From Jorgeus Landscape

The following can be bench marked or used as inspiration for making great flower arrangement for chapel memorial services.  We or the customers should just depend on the  flower shops for ideas.  We can be creative.  Our staff must be trained to make flower arrangement.  Di lang beke ang marunong nito.  They too can can learn this with practice.

The best way to express love and sympathy is through flowers  In the survey made, flowers is the number one desired feature of a chapel memorial service or interment.   We should develop strong supply chain for flowers and arranger (and even in house talent)

Funeral flower arrangement for sympathy


This we can use for service over P100,000

                                             Mga P5 marahil ito

Wreaths, sprays and corona

Jorgeus themes for cms set up, to create more value and premium appearance

Every Juan must have a prepaid service plan (Prepaid Memorial Service)

I texted you yesterday PM re themes.  We need 6 for the brochure lay out of CMS:

This office listed:

1.  Angelic

2.  Wedding

3.   Party

4.  Tropical gardens

5.  Saints

6.  Filipiniana

7.   Forest or natural

This can be done in conjunction with a tentlike contraption to make it easier to put curtains and other decors (a la motif)

Critical to these are the item/flower stand which could be:

1.  Roman, Greek or Corinthian inspired

2.  Bamboo or wood

3.  Wrought iron

If you saw the picture of Liezl Martinez wake, then you get the idea of the flower theme.

Flowers (from Indian wedding set up)

Ideas on how to make better flower and garden arrangement for our chapel memorial service

TO:   Holy Gardens Pangasinan

        Holy Gardens Calamba

I visited the wake of  mother Ms. Mila Manaig and we discussed  the possible improvements of the flower arrangement:  At her service (almost 150,000) there should be fresh flowers daily, not only of repair.  Her idea of excellent service is that of Ace In Calamba.  The  flowers are full at the bottom of casket:

We should spray insecticides to control the ants, and polish the metal of the caskets daily  (to be done by the attendants)

Can we benchmark the above for P150,000 packages?

http://holygardenschapel.blogspot.com/2016/01/garden-suite-premium-chapel-at-well.html

2.  Let us read refer to this site and publication which we researched so hard.

What will make us unique?

                                         I am sailing on  (on a boat) (Unique casket as in Ghana)

                            Memory display, life love, labor, laughter (we do this for IS dont we?)

                                    More memory display We do this, dont we?

                                                 Just taking a nap

msgboard.snopes.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=60;t=001468;p=0

Jorge  U. Saguinsin

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Holy Gardens Plus  - about sales of services as addition to the plots bought

Destiny Financial Plans Inc  - about duly licensed memorial plan for sales

Griefshare   -  free obit posting

Holy Gardens Best  - best pictures

Landscaping ideas - gorgeous landscaping ideas

CONFIDENTIALITY NOTICE/disclaimer:   The information contained herein is strictly confidential in nature and is the property of Holy Gardens Group and intended only for the intended recipient and its  reuse,reprinting or taking action other than the intended party is strictly prohibited. Holy Gardens assume no responsibility liability arising from such unauthorized use.

RRURAC:    Read, Respond, Understand, Reflect, Apply and Check   SBUS and their staff are obliged to vist the said site to comment.  It is a way of having shared learning

BIDDA:    BELIEVE INSPIRE DREAM DO ACHIEVE

Google.com+/HolyGardensGroup

Sustaining Customer Service for the new businesses: memorial park, memorial chapels, crematorium and memorial plans

Every Juan must have a prepaid memorial service (PMS)

Subject:  Maintaining and Sustaining Customer Service

Date:   November 20, 2016  

Objectives:

1.  To continue serving our present and future customers

(We are entering new markets:    cremation,   chapel memorial services and memorial plans and we better adapt to this changing business environment before we are left out.)

 To implement  the definition of MARKETING:   TO CONTINUOUSLY SERVE CUSTOMERS

WANTS AND NEEDS BETTER THAN COMPETITORS AT A PROFIT

2.  To increase our capability to be in bigger and more sophisticated markets

3.  To reduce complaints

4.  To increase level of customer satisfaction and delight

5.  To remind every one that this is part of our mission

Background:

We built this business on one of the pillars of Customer Service.  We did not have capital as we were poor.  However we leveraged on customer service every inch of the way for more than 30 years. We grew and grew because of Customer service and excellence.  

However as we pass the baton, and under new management or as we assign new people who are not properly trained or oriented, this may not be given due emphasis or neglected.  Failure or business shrinkage could be lurking around the corner.

It is not the money that we collect that counts, but the learning on how to build and strengthen the business.  To generate revenues and get the customer judge our efforts favorably with their patronage and purchase is the thing that counts

Take note that we have external and internal customers who we must take care of

 .Sellers are our internal customers and we do our best to please delight them.  We can only give them titles like sales directors and managers.  We encouraged and inspired them to work hard for their titles.  Let us not change nor issue edict tot reverse this

Let us build and strengthen our business not weaken this and shooting ourselves in the fee.

As per our CCD we are not to quarrel nor insult nor shame our customers nor make it difficult to do business with us.

Primer: Credit Group Life Term Insurance

Every Juan must have a prepaid service plan (PSP)

Primer for Group Life Term Insurance

Objectives:

     1.  To help sellers and agencies become 100% knowledgeable on the insurance aspect of Destiny Memorial   Plans under DFPI and Prepaid Memorial Services under Holy Gardens

     2. To aid the sellers in case IC is giving exams to DFPI sellers

     3.  To avoid misunderstanding between customers/planholders and the company.

     4.  To facilitate claims, just in case

Reality:

     Ill explained and ill understood ang insurance aspect.  Many sellers misrepresented on the cap

Nature of insurance:

      Term life insurance.  The plan holder is insured every year for his life.  The insurance is covers protection but has no savings aspect.  The premium is so low, about P0.30/1,000 per month.  As a term insurance, the coverage expires every year, every end of 12 months

Upgrade of caskets for PMS; offering P15,000 package for micro insurance

Every Juan must have a prepaid memorial service (PMS)

Matching of casket and packages

                 Package                       Pre Need Price     At Need                  Casket cost/options                  Multiplier

1.  White Rose                               30 200                  37,750              OMS  full  glass (May)      

2.   Gladioli                                     39,200                 49,000              OMS full glass light (L)                 

3.  Cattleya                                     48,500                60,625             Senior Elgin                                 

     or our best Junior Metal  light    

4.  Peace Lily                                  62,400                78,000                          

                                                                                                               Senior Metal full cap (M) 6,500

5.   Carnation                                89,500              111,875                   Senior Metal flex (L)     

6.  Chrysanthemum                       114,200           142,500                 Metal face to face (L)  
               or                                                                                             Metal flexi           (May) 

                                                                                                              Metal                   (L)     

CMS (Chapel Memorial Service) PROCESS FLOW

Draft of Process Flow for  Chapel Memorial Service

"Be process oriented"

"Surprise and delight"  (MESEL)

Objectives:

1.  To delight and surprise the family of the deceased

2.  To make our service competitive to be above others

3.  To increase our patronage and sales

Based on reserarch at competitior chapel

The proceses are classifed into 6:

1.  Receiving Call

2.   Pull out

3.  Contracting

4.  Embalming

5.  Viewing

6.  Interment

7.  Post interment

Agency Agreement (at the back of SEAD (Repost)

Helping countrymen PLAN for their DESTINY

 Sales Agency Agreement for Memorial Plan Selling

This agency authority to sell being granted by Destiny Financial Plan Inc, with offices at ________________ herein represented by  _____________________  hereinafter named as the COMPANY

                                                             and

__________________________________of  _________________________________

email add________________________________cp # _____________________________

and with two valid IDs attached herein, hereinafter names as SELLER

 Witnesseth:

Whereas, the Company has been duly authorized by the Office of Insurance commissioner to  sell traditional memorial plans and is desirous of providing income and job opportunities to those seeking such;

Whereas the the SELLER is desirous of finding additional source of income and such selling activity is desired by the SELLER

Wherefore in consideration of the above PREMISES the COMPANY grants authority unto the seller the memorial plans authorized by the OIC for period of one year from today  ___________________

under the following terms and conditions

1.   Rank     _______________________

      Target/month/semester___________

      Sales Agency Name _________________

      Head__________________________SM, SD, RH

     Com   rate _____________________

     ORC _________________________

     Additional compensation___________

2.  No employee employer relationship.   The SELLER is not an employee of the company and cant be liable as an employer, nor are there SSS, Philhealth, SSS deductions contributions.  The WT rate of _ however shall be deducted from commissions

3. Representations:

      1. The identity address and circumstances stated above are true and correct

      2. The SELLER possesses all the qualifications and none of the disqualifications by IC and Pre Need code

      3. The SELLER has not be charged nor convicted of any crimes involving moral turpitude.

4.  Duties of Diligence Obedience and Loyalty.     The SELLER subscribes to these duties and therefore:

      1. Shall follow OIC company rules and regulations

      2. Abide by the code of conduct and ethics in selling

      3.  Observe the Code of Conduct and Discipline

      4.  Attend sales meeting conference and meeting when so required.

      5.  Join events and sales campaign when so required

      6. Shall support the products, mission vision of the COMPANY during the life of this agreement

5.  Faithfulness and honesty with regards to money matters and accountable forms and exercise of due care and diligence.

     1. The SELLER shall diligently and faithfully protect the money entrusted to him her, including the blank application forms and Official Receipts, Acknowledgement Receipts; shall not lose, misplace, abscond, lose to robbers and cheats the same while in his custody.  He shall promptly deliver, deposit, report the said amount and accountable forms within 24 hours within receipt

   2. Reports -  the SELLER shall submit hard copy reports  weekly via pouch or any convenient media weekly every Saturday afternoon, but shall make a text report to the branch and the head office daily

6. Non compete and non disclosure.    During the life of this agency, the SELLER shall not divulge to competitors the sales activities of the company or the branch nor furnish advertising materials prices, strategy moves to competitors;  nor shall the SELLER sell similar competing products for competitors.

7.  Exit provisions:

     1. The SELLER can cease terminate this agreement, after a 30 days written notice.   A no show of  60 days or more means the SELLER is no longer interested and the company shall consider without notice to the SELLER that this agency has ceased.  The COMPANY may or may not reinstate the privileges that includes his com rate should he/she desire to re enlist

    2. The COMPANY may terminate this agreement/authority to sell for any or all of the following reasons:

        1,  Condition 7.1 ie non appearance and lack of interest in the sales activity

        2.  Violation of Par 6 ie selling competitive products and disclosure of COMPANY activities to competitors

        3.  Violation of Par 5 ie money matters and accountable forms unexplained loss and destruction

       4,  Habitual non submission of reports

       5. Habitual (more than 3x) non attendance of sales meeting events;

       6.  Acts which constitute violation of the Company Code of Conduct and Discipline that requires dismissal termination of services agreement with the COMPANY

Witness our hands  this _________day of ______20 __at ____________________.

____________________________________                            _______________________________

                     Company                                                                        Seller

(To be printed at the back of SEAD)

What makes a great chapel?

Here are the findings of a customer and market research

The following makes for a great chapel (and its service)

1.  Great location

2. Plenty of parking space (say up to 50 vehicles

3. Well lighted

4.  Paking well secured 

5. Chapel construction:

         1. Water supply

        2.  No power interruption  (with genset)

       3. With kitchen (common clean)   dirty and grille

       4.  Tolda for extra number of visitors

      5.  Faily room

       6. Well lighted and ventilated (AC or electric fan)

          (right from the start, ventilation (natural) can be thought in chapel design

 6.  Ambiance

         1.  Pious

         2.  Solemn

         Elegant

The Holy Gardens Group - "THE MEMORIAL EXPERTS"

Holy Gardens Plus  - about sales of services as addition to the plots bought

Destiny Financial Plans Inc  - about duly licensed memorial plan for sales

Griefshare   -  free obit posting

Holy Gardens Best  - best pictures

Landscaping ideas - gorgeous landscaping ideas

Holy Gardens Prepaid Memorial Service Price List

TYPE	CONTRACT PRICE	ANNUAL	SEMI-ANNUAL	QUARTERLY	MONTHLY
Chrysanthemum	115,200	23,040	12,096	6,624	2,304
Carnation	89,500	17,900	9,398	5,146	1,790
Peace Lily	62,400	12,488	6,552	3,588	1,248
Cattleya	48,500	9,700	5,093	2,789	970
Gladioli	39,500	7,900	4,148	2,272	790
White Rose	30,200	6,040	3,201	1,697	604